A ThinManager license is activated on the web by using two numbers:
The ThinManager web site, www.thinmanager.com, has links to the license activation site
Note: Since web sites are dynamic, the exact layout of the web screens may change, but the functionality should remain the same. If you have problems, please contact your distributor or e-mail support@thinmanager.com for help.
Go to the ThinManager License site at www.thinmanager.com and select an License Activation link..
www.thinmanager.com
Select the License Activation link in the main section or select the link under the Support menu. This will launch the ThinManager License Site.
ThinManager License Activation Site
There are two links at the ACP Licensing Site:
If you are a new user, select the New User link. Previously registered users should login by selecting the Login link.
Note: The login to the license site is separate from any login to www.thinmanager.com.
Creating a User Account
If you are a new user, select the New User link.
New User Login
Enter a name to be your ACP User Name. Select Submit to continue.
User Information Form
Fill in the User Information form.
Note: The e-mail address is very important because your password will be sent to that address.
Select Submit when finished.
New Account Completion
Your user name and password will be promptly sent to your e-mail address.
When you have received your password, select the Login link to continue.
Licensing Site Login
Enter the user name and password that you received in your e-mail into the appropriate fields.
Select the Login button to continue.
ACP Licensing Site
Inside of the ACP Licensing Site are four functions for the registered user.
Select the Activate License link to activate a license and retrieve a license file.
Note: The initial password that is sent is complex and hard to remember. Going to Manage Account will allow the password to be changed to one of your choosing.
License Request Page
Logging on to the ACP License site and selecting Activate License will display a License Activation page. This web page will have a field for the License Number and a field for the Installation ID.
Note: The License Number is located on a label inside of the ThinManager CD case. The Installation ID is on the ThinManager Licensing dialog box that is launched by selecting Manage>Licensing from the ThinManager menu bar. See the License Dialog Box for an example of the Installation ID.
Fill in both fields with the correct numbers. These numbers are case sensitive and cannot have extra spaces added.
Select the Submit button to continue to download the license.
When a license is a Mirrored license or an Enterprise Server license then the ThinManager License Activation site will ask for the Installation ID of the secondary ThinManager Server in addition to the Installation ID of the primary ThinManager Server.
Mirrored License Activation
After the first Installation ID is entered and submitted, the site will recognize the license and ask for the second Installation ID. Enter the Installation ID of the secondary ThinManager Server into the Mirrored Installation ID field and select the Submit button.
The second Installation ID will be displayed in ThinManager's Licensing window when ThinManager is using automatic synchronization.
Licensing Dialog Box - Synchronized ThinManager Servers
When a pair of ThinManager Servers are auto-synchronized that Licensing window will display the Installation ID of both ThinManager Servers.The Installation ID at the bottom of the window is used to obtain the License File from the ThinManager license site. Mirrored licenses and Enterprise Server licenses require the Installation ID of both ThinManager Servers for activation.
See Synchronization for details on automatic synchronization.
Once the license number and the installation IDs are entered in the activation fields and the Submit button is selected a page will display license information and the license file will download.
Download License File
Print a copy of this data page for your records.
The License File will begin to download. A dialog box will appear that allows the option of opening the file from its current location or saving the file to disk. Saving the file to disk is recommended.
Browser pop-up blockers may block the initial download. If this is the case select the link at the top of the page to manually start the download process.
Saving File to Disk
Select OK to continue.
A dialog box will appear that allows the selection of the download directory.
Save As Window
Select a directory or drive to copy the file, and select Save.
The license file is now ready for installation.
Open the Licensing dialog box by selecting Install>Licensing on the ThinManager 3.1 menu bar or Manage>Licensing in older versions the ThinManager.
Licensing Dialog Box
Select the Install License button on the Licensing dialog box. An Open File dialog box will be displayed.
Open License File
Select the License File that was downloaded from the ACP web site and select Open. This will install the License File.
Add License
When the License File has been successfully installed, a message box will appear to confirm it. The License Number and properties will appear in the Licensing dialog box.
Select OK to close the message box.
Selecting the Delete License button on the Licensing dialog box will open a message box that will allow the deletion of a selected license.
Selecting the Details button on the Licensing dialog box when a license is selected will display a window with the details of the selected license.
License Details
Double-clicking a license in the Licensing dialog box can also open this window. Selecting OK will close the License Details window.
Selecting the Done button on the Licensing dialog box will close the Licensing dialog box.
Certain modules, like, Instant Failover and the Share Keyboard and Mouse Master module require an ACP license to activate. These are activated through the ACP web site using the same procedures as the ThinManager license.
WinTMC requires a Terminal/WinTMC connection license. Existing Terminal Connection Licenses can be upgraded to support WinTMC connections. For customers using ThinManager Enterprise Class licenses, a WinTMC Connection License is required. These are activated through the ACP web site using the same procedures as the ThinManager license.
TermSecure requires a TermSecure license for each terminal that will use TermSecure to control access to the terminal. For customers using ThinManager Enterprise Class licenses, a TermSecure License is required. These are activated through the ACP web site using the same procedures as the ThinManager license.
Updated 7/19/2007